CUSTOMER STORIES
Insights Online
We build smart online stores and electronic work environments. We help you grow and gain competitive advantage.
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WHAT DOES DESCOM DO?
We Take Business Online
We turn complex processes into applications and services that are easy to use.
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WORKING AT DESCOM
Great Jobs for Great People
"A great workmate is easy-going, helpful, and has a sense of humor. Great workmates also share all they learn with the other members of their team."
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17.05.2013
Press release: Descom signs an agreement with Unity Group – one of the leading eCommerce providers in Poland.
Both companies are leaders specialized in the design and implementation of eCommerce in their countries. Starting in May 2013, they work together on the Polish market. The agreement signed by the Unity Group and Descom concerns cooperation in the deployment of advanced solutions based on IBM Smarter Commerce. The implementation of Kwiatowyogrod.pl is the first result of the cooperation between the companies.
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15.05.2013
Press release: Descom launches the black box of online stores onto the European markets
The Finnish IT service company Descom is adding IBM Tealeaf software for website customer experience management to its range of services. In North America, over 400 online stores already use IBM Tealeaf, and now Descom is bringing this spectacular software onto the European markets.
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19.02.2013
We Are the Best Place to Work in Central Finland
Great Place to Work Institute Finland carries out an annual survey of Finland’s best workplaces. In the 2013 survey, we ranked 27th and were the best place to work in Central Finland for the third consecutive year. Successful companies were awarded in the Great Place to Work Gala on Thursday, 14 February 2013.
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19.02.2013
Descom and CLEARGOALS join forces to build IBM EMM competence
Descom (Northern and Eastern Europe) and CLEARGOALS (North America) have been working together since fall 2012 and plan to deepen their partnership in building competence within IBM EMM spectrum. Descom staff has already been trained by CLEARGOALS on numerous products, and as partners both companies have a continuous dialog to exchange information and share knowledge.
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26.03.2013 / Ilkka Ruotanen
92 dollars
A while ago, I read that companies spend an average of 92 dollars to attract customers to their online stores – but only one dollar to get them to buy anything. So for every dollar used for conversion, 92 dollars are spent for marketing and standing out from competitors.
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05.03.2013 / Jari Ikävalko
Are there holes in your bucket?
If your customers don't feel like your online service is fulfilling their needs, increasing traffic is not the right solution to increase your sales. It’s like trying to keep a bucket with lots of holes full by pouring in more water.
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19.02.2013 / Tero Junttila
NRF 2013 — In multichannel business, brand is everything
The NRF 2013 event in New York was rightly nicknamed “the Big Show”. There were around 27,000 participants and a large number of exhibitors. You can understand the popularity when you remember that in the US, retail sales employ 42 million people. In other words, 25% of the American workforce is in the trade sector.
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18.02.2013 / Marko Filenius
Building IBM Tealeaf competence in Poland
We organized a successful workshop on customer experience management and IBM Tealeaf in Warsaw. The event held on a February Thursday gathered together around 20 people to discuss the importance of understanding customer behavior in order to do better business.
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